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Terms and Conditions

Use of the Store:

By accessing and using our natural products store, you agree to be bound by the terms and provisions of this agreement. Additionally, when using these particular services, you will be subject to any rule or usage guideline that has been published for such services. All participation in this service will constitute acceptance of this agreement. If you do not agree to comply with the above, please do not use it.

For Informational Purposes:

This page and the products of each manufacturer are offered solely for informational purposes; this page is not responsible for the accuracy, usefulness, or availability of any information transmitted or made available through it; it will not be responsible for any errors or omissions in such information.

The use of the products from this store is the responsibility of the person recommending and using them.

Before consuming a dietary supplement, it is advisable to consult with your doctor; no supplement can replace medical treatment, so it is important not to stop taking your medications.

Product Delivery:

The product is considered delivered upon leaving the Chiahuiztle warehouse. The delivery times provided for the product are merely informative and are not binding for Chiahuiztle. Except for express written agreement with Chiahuiztle, the Client shall not have the right to request the cancellation of an order or any compensation in the event of a delay in the delivery of the product. The Client shall not refuse to pay the price of the products already delivered when partial supply of an order occurs by Chiahuiztle.

Cancellation or Modification of the Order:

Once an order is received, we proceed with its execution, and from that moment, cancellations or modifications of the order will not be accepted.

All Shipments:

Data in photos are not accepted, in case of erroneous or incomplete data, claims or cancellations are not accepted.

Domestic Shipments:

All shipments are insured in case of theft or loss.

International Shipments:

We are not responsible for the package if it is not insured; any extra customs tax is external to us.

Transfer of Risk Responsibility to Customers:

It is important for our customers to understand that the responsibility for any loss or damage that may occur to the merchandise is transferred to them at the exact moment the product is dispatched for delivery. This means that from the moment the order leaves our facilities, any risk associated with the loss or damage of the product during its transport lies with the customer.

We strongly recommend considering the option of shipping insurance, if available, to protect your purchase during transport.


The warranty for all our products will be as established by the manufacturer of each brand and will be indicated on the web, within the file of each product.

Advertising and Informational Mailing:

In accordance with the general conditions of sale of Chiahuiztle, our customers are incorporated into our database, so you will receive mailings with offers of our products and news regarding them. If you wish to exercise the right to cancel this service, please contact us. In each mailing you receive, you can unsubscribe yourself if you no longer wish to receive more offers from Chiahuiztle.

The company reserves the right to modify these conditions from time to time as it deems appropriate; likewise, the continuous use of the page will mean your acceptance of any adjustment to such terms. If there is any change in our privacy notice, we will announce on our homepage and other important pages of our site that such changes have been made. If there is any change on our page regarding the way we use the personal identification information of our customers, we will send a notification by email to those who are affected by the change. Any change in our privacy notice will be published on our page 30 days before such changes occur. Therefore, it is recommended to reread this statement regularly.

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